Delivery
Processing time
The time I need to prepare an order for dispatch varies. For details, see individual items.
Tracking the shipments
Products are shipped to Europe via the DHL and have an individual barcode number with which you can track your shipment.
Enter 2024 at checkout and get free shipping on any order over 50€, in Europe!
Products are shipped to other Countries via the Post NL and have an individual barcode number with which you can track your shipment.
Estimated delivery times.
Europe: 2-5 business days
Canada: 15-25 business days
North America: 10-20 business days
Africa, Australia, New Zealand and Oceania: 10-20 business days
I'll do my best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & exchanges
I GLADLY ACCEPT RETURNS AND CANCELLATIONS
Contact me within: 14 days of delivery.
Dispatch items back within: 7 days of delivery.
Request a cancellation within: 12 hours of purchase.
I DON'T ACCEPT EXCHANGES
But please contact me if you have any problems with your order.
THE FOLLOWING ITEMS CAN'T BE RETURNED OR EXCHANGED
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Intimate items (for health/hygiene reasons)
Items on sale
CONDITIONS OF RETURN
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.